End of call report webhook
Sent when a call completes with detailed information about the call.
Payload includes:
- Call identification (callId, workspaceId)
- Call outcome (summary, endedReason, status)
- Timing information (startedAt, endedAt, durationMs)
- Call content (transcript, recordingUrl)
- Customer information (customer phone number)
This webhook provides comprehensive call data including AI-generated summaries, full transcripts, and recording URLs for post-call analysis and reporting.
Body
end-of-call-report Unique identifier for the call
Workspace ID
Call duration in milliseconds
Call status code
Call end reason category
Customer phone number
ISO8601 timestamp when call started
ISO8601 timestamp when call ended
URL to access the call recording
ISO8601 timestamp when webhook was sent
AI-generated summary of the call
Reason why the call ended (e.g., 'customer-ended-call', 'assistant-ended-call')
Full conversation transcript with timestamps
Response
Webhook received successfully