Upsert review
Reviews
Upsert review
Creates or updates a review for a call.
Review Statuses:
No Review Status- Default statePending Review- Waiting for reviewIn Progress- Currently being reviewedCompleted- Review finishedNot Needed- No review required
Review Tags:
Successful- Call achieved its goalTechnical Issue- Technical problems occurredWrong Number- Reached wrong contactNo Answer- Customer didn’t answerNeeds Review- Flagged for further review
PUT
Upsert review
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Call ID
Assignee user ID (deprecated)
Review status
Available options:
No Review Status, Pending Review, In Progress, Completed, Not Needed Review tag
Available options:
Successful, Technical Issue, Wrong Number, No Answer, Needs Review, null Review notes