Who This Section Is For
Whether you’re evaluating Freyavoice AI for the first time or preparing to deploy agents in production, this learning path gives you a structured understanding of how the platform works and how to get the most out of it. If you’ve already completed the Getting Started guide and built your first agent, this section takes you deeper — explaining the architectural decisions behind the platform, the mental models that make agent design intuitive, and the patterns that separate a prototype from a production-ready deployment.What You’ll Learn
The learning path is organized into three sections, each building on the previous one:Core Concepts
Start here. This section covers the three building blocks of every Freyavoice AI deployment: agents, workflows, and the telephony layer. You’ll understand how an agent’s lifecycle works from the moment a call connects to the moment it ends, how workflows chain multiple agents and decision points together, and how the telephony system bridges your AI to the phone network.Architecture
Once you understand the concepts, this section explains how they’re implemented. You’ll learn about Freyavoice AI’s layered architecture — from the API and application layers down to the telephony and data infrastructure. This is especially useful if you need to reason about latency, scaling, security, or integration design.Best Practices
The final section distills practical lessons into actionable guidance. It covers agent prompt design, workflow structure, telephony optimization, integration patterns, monitoring strategies, and deployment workflows. These are the patterns that teams discover after months of iteration — laid out so you can apply them from day one.Learning Path
Core Concepts
Agents, workflows, and telephony — the three pillars of the platform.
Architecture
How the system is structured for scalability, reliability, and low latency.
Best Practices
Proven patterns for agent design, workflows, testing, and deployment.
Prerequisites
Before starting this path, you should:- Have a Freya workspace set up (create one here)
- Have created at least one agent and made a test call
- Be comfortable with the basics of REST APIs and webhooks