> ## Documentation Index > Fetch the complete documentation index at: https://docs.freyavoice.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get call details > Returns detailed call information including transcript, messages, tags, and feedbacks. ## OpenAPI ````yaml https://staging-app.freyavoice.ai/api/openapi.json get /call/{callId} openapi: 3.1.0 info: title: Freyavoice API version: 2.0.0 description: >- Production API for managing calls and campaigns. **Authentication**: All endpoints require a bearer token issued by Freyavoice. **Response Format**: All responses are wrapped in a standard envelope: ```json { "success": true, "data": { "message": "Success", "result": { /* endpoint-specific data */ } } } ``` Error responses follow the same format with `success: false`: ```json { "success": false, "data": { "message": "Error description", "result": null } } ``` contact: name: Freyavoice Support email: support@freyavoice.com servers: - url: https://app.freyavoice.ai/api/v2 description: Production security: [] tags: - name: Agents description: Manage AI agents - name: Analytics description: Call analytics and metrics - name: API Keys description: API key management - name: Audio description: Audio transcription and speech synthesis - name: Calls description: Call management and history - name: Call Recordings description: Call recording management - name: Call Tags description: Call tagging and categorization - name: Campaigns description: Campaign management - name: Chat description: Stateful text chat with agents and workflows - name: Custom description: Custom convenience endpoints - name: Export description: Data export - name: Insights description: Structured data field definitions - name: Agent Insights description: Agent-to-field assignments - name: Integrations description: Third-party integrations - name: Personas description: Simulation personas for agent testing - name: Phone Numbers description: Phone number management - name: Phone Aliases description: Workspace phone book (phone-number to label mappings) - name: Suppression List description: Workspace do-not-call (DNC) list; numbers blocked from outbound dialing - name: Feedbacks description: Feedback tracking - name: Feedback Assignees description: Feedback assignment - name: Feedback Comments description: Feedback comments - name: Feedback References description: Feedback cross-references to other entities - name: Feedback Status Config description: Feedback status configuration - name: Reviews description: Call reviews - name: Review Assignees description: Review assignment - name: Simulations description: Agent simulation testing - name: Simulation Iterations description: Simulation iteration history - name: Unit Tests description: Behavioural unit tests for agents and workflows - name: Branches description: Branches (proposed changes) of an agent or workflow version line - name: Webhooks description: Webhook configuration - name: Versions description: Version history and rollback for agents and workflows - name: Workflows description: Workflow management - name: Workspaces description: Workspace management - name: Workspace Credits description: Workspace credit balance - name: Workspace Invitations description: Workspace invitations - name: Workspace Logs description: Workspace activity logs - name: Workspace Members description: Workspace member management - name: Workspace Roles description: Custom roles and permissions per workspace - name: Permissions description: Permission catalog (used by role + API-key UIs) paths: /call/{callId}: get: tags: - Calls summary: Get call details description: >- Returns detailed call information including transcript, messages, tags, and feedbacks. operationId: getCall parameters: - schema: type: string format: uuid description: Call ID required: true description: Call ID name: callId in: path - schema: type: string format: uuid description: Workspace ID required: true description: Workspace ID name: workspaceId in: query responses: '200': description: Call details content: application/json: schema: type: object properties: success: type: boolean enum: - true data: type: object properties: message: type: string result: type: object properties: call: type: object properties: id: type: string externalCallId: type: - string - 'null' assistantId: type: - string - 'null' format: uuid assistantName: type: - string - 'null' assistantEntityType: type: - string - 'null' enum: - workflow - null assistantWorkflowId: type: - string - 'null' format: uuid workspaceId: type: string phoneNumberId: type: - string - 'null' phoneNumber: type: - string - 'null' simulationId: type: - string - 'null' format: uuid campaign: type: - object - 'null' properties: id: type: string assistantId: type: - string - 'null' format: uuid phoneNumberId: type: - string - 'null' name: type: string description: type: - string - 'null' required: - id - name customerNumber: type: - string - 'null' customerLabel: type: - string - 'null' startedAt: type: - string - 'null' endedAt: type: - string - 'null' duration: type: - number - 'null' status: type: - string - 'null' type: type: - string - 'null' modality: type: - string - 'null' enum: - voice - text - null endedReason: type: - string - 'null' transcript: type: - string - 'null' messages: type: - array - 'null' items: type: object properties: role: type: string message: type: string duration: type: number secondsFromStart: type: number timestamp: type: string endTime: type: number messageId: type: string was_blocked: type: boolean wasBlocked: type: boolean blocked_content: type: string blockedContent: type: string required: - role summary: type: - string - 'null' cost: type: - number - 'null' turnLatencyStats: type: - object - 'null' properties: p50: type: number p75: type: number p90: type: number p95: type: number p99: type: number avg: type: - number - 'null' count: type: number required: - p50 - p75 - p95 - p99 recordingUrl: type: - string - 'null' tags: type: array items: type: object properties: tag: type: string source: type: string value: type: number confidence: type: - number - 'null' minimum: 0 maximum: 1 metadata: type: - object - 'null' additionalProperties: {} required: - tag - source additionalProperties: false customer: type: object properties: number: type: - string - 'null' identity: type: object properties: firstName: type: string lastName: type: string email: type: string unresolvedFeedbacksCount: type: number resolvedFeedbacksCount: type: number unresolvedAiFeedbacksCount: type: number unresolvedUserFeedbacksCount: type: number reviewStatus: type: - string - 'null' reviewTag: type: - string - 'null' reviewNotes: type: - string - 'null' reviewAssignees: type: - array - 'null' items: type: object properties: userId: type: string userName: type: - string - 'null' required: - userId isArchived: type: boolean default: false isImported: type: boolean default: false isShared: type: boolean assertionsSummary: type: - object - 'null' properties: passed: type: number failed: type: number total: type: number required: - passed - failed - total unitTestsCount: type: number searchScore: type: number searchSnippet: type: string entityVersionId: type: - string - 'null' format: uuid entityVersionNumber: type: - number - 'null' updatedAt: type: - string - 'null' sipCallId: type: - string - 'null' analysis: {} createdAt: type: - string - 'null' artifact: {} problems: type: array items: type: object properties: id: type: string workspaceId: type: - string - 'null' callId: type: - string - 'null' format: uuid agentId: type: - string - 'null' format: uuid title: type: string minLength: 1 description: type: - string - 'null' proposedSolution: type: - string - 'null' solutionNote: type: - string - 'null' type: type: - string - 'null' enum: - workflow - decision-llm - stt - tts - vad-nc - latency - platform - ui - general - null severity: type: number minimum: 0 maximum: 1 default: 0.5 status: type: string default: open assignedTo: type: - string - 'null' createdBy: type: string default: ai messageId: type: - string - 'null' resolved: type: boolean default: false resolvedAt: type: - string - 'null' resolvedBy: type: - string - 'null' solutionId: type: - string - 'null' format: uuid resolvedByVersionId: type: - string - 'null' format: uuid number: type: - integer - 'null' createdAt: type: string updatedAt: type: string callStartedAt: type: - string - 'null' customerNumber: type: - string - 'null' entityVersionId: type: - string - 'null' format: uuid versionNumber: type: - integer - 'null' callReviewTag: type: - string - 'null' callReviewNotes: type: - string - 'null' webCallerName: type: - string - 'null' webCallerUserId: type: - string - 'null' hasExternalReference: type: boolean externalReferences: type: array items: type: object properties: id: type: string url: type: string label: type: - string - 'null' required: - id - url - label agentName: type: - string - 'null' agentEntityType: type: - string - 'null' agentWorkflowId: type: - string - 'null' resolvedByName: type: - string - 'null' assignees: type: array items: type: object properties: userId: type: string userName: type: - string - 'null' assignedAt: type: string required: - userId - assignedAt commentsCount: type: number openSolutions: type: array items: type: object properties: branchId: type: string name: type: string entityType: type: string entityId: type: string required: - branchId - name - entityType - entityId isArchived: type: boolean default: false required: - title assertionResults: type: array items: type: object properties: id: type: string name: type: string assertion: type: string success: type: - boolean - 'null' reason: type: - string - 'null' relevantMessages: type: object additionalProperties: type: string timeTaken: type: - number - 'null' metadata: type: object additionalProperties: {} successCriteriaResult: type: object properties: id: type: string name: type: string assertion: type: string success: type: - boolean - 'null' reason: type: - string - 'null' relevantMessages: type: object additionalProperties: type: string timeTaken: type: - number - 'null' metadata: type: object additionalProperties: {} required: - id - workspaceId required: - call required: - message - result required: - success - data '400': description: Validation error content: application/json: schema: type: object properties: success: type: boolean enum: - false data: type: object properties: message: type: string result: {} required: - message required: - success - data '401': description: Missing or invalid token content: application/json: schema: type: object properties: success: type: boolean enum: - false data: type: object properties: message: type: string result: {} required: - message required: - success - data '403': description: Workspace ID mismatch or insufficient permissions content: application/json: schema: type: object properties: success: type: boolean enum: - false data: type: object properties: message: type: string result: {} required: - message required: - success - data '404': description: Call not found '500': description: Server error content: application/json: schema: type: object properties: success: type: boolean enum: - false data: type: object properties: message: type: string result: {} required: - message required: - success - data security: - bearerAuth: [] components: securitySchemes: bearerAuth: type: http scheme: bearer ````