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What is Freya?

Freya is a powerful voice AI platform that enables you to create intelligent AI agents and workflows to handle phone calls. Whether you need to automate customer support, conduct outbound campaigns, or build complex call routing systems, Freya provides the tools you need to create production-ready voice AI solutions.

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Key Features

AI Agents

Create intelligent voice agents powered by advanced AI models that can handle natural conversations.

Workflows

Build complex call workflows with multiple nodes, conditions, and integrations.

Phone Numbers

Import and connect phone numbers from providers like Twilio to start receiving and making calls.

AI Studio

Iterate and improve your agents with AI-powered prompt editing and refinement.

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Getting Started

Follow these steps to get up and running with Freya:
  1. Create a Workspace - Organize your agents, workflows, and phone numbers in dedicated workspaces
  2. Configure Your Workspace - Set up language preferences, credits, and other settings
  3. Create Your First Agent - Build an AI agent that can handle phone conversations
  4. Create Your First Workflow - Design a workflow to route and process calls
  5. Import a Phone Number - Connect a phone number from Twilio or other providers
  6. Connect Your Phone Number - Link your phone number to agents or workflows
  7. Start Receiving Calls - Begin handling inbound calls with your AI agents
  8. Initiate Outbound Calls - Launch outbound campaigns and automated calling

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Core Concepts

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Workspaces

Workspaces are containers that organize all your Freya resources. Each workspace can have:
  • Multiple AI agents
  • Multiple workflows
  • Phone numbers
  • Team members with different roles
  • Custom settings and integrations

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Agents

AI agents are the core of Freya. They are intelligent voice assistants that can:
  • Understand natural language
  • Respond to customer inquiries
  • Execute functions and integrations
  • Handle complex conversations
  • Transfer to human agents when needed

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Workflows

Workflows allow you to create complex call routing and processing logic:
  • Multiple agent nodes
  • Conditional routing
  • Function calls and integrations
  • Custom business logic
  • Parallel processing

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Phone Numbers

Phone numbers connect your agents and workflows to the real world:
  • Import from Twilio
  • Configure inbound and outbound routing
  • Connect to agents or workflows
  • Support voice and SMS capabilities

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Next Steps

Create Your First Workspace

Get started by creating your first workspace and configuring it for your needs.